Learn how storm® helps Zorginstituut Nederland to deliver enhanced customer service while cutting costs.
Effective customer contact is all-important for any organisation. As your front door to the outside world, it’s a vital channel for new business. Furthermore, it is how you keep your existing customers.
Redwood Technologies Group member, Content Guru N.L., has hosted its second successful storm® knowledge event with Benelux network provider and partner, KPN, at the scenic lakeside Inn Style conference centre in Maarssen, Utrecht.
Last night, sister company Content Guru (CG) was delighted to win the award for Best SME Telephony System at the 2016 Comms National Awards. The prize was given for the company’s storm® PBX™ solution, which enables resellers to deliver enterprise-grade cloud PBX capabilities to any size of organisation, giving channel partners a vital competitive edge. […]
About UsRadius Communications delivers end-to-end cloud communications services, from the centre of the cloud through to the edge of a client's infrastructure, simplifying the delivery of highly complex solutions. Hundreds of the world's largest organisations are powered by storm, Radius's communications integration platform, in sectors ranging from utilities through finance to travel.
Radius consultants have nearly a decade of experience in successfully delivering custom cloud solutions to these clients and work with organisations to provide a complete customer journey, from customising a bespoke solution on the storm platform through establishing network connections to installing applications on agent desktops.
Radius services cover three key areas:
Off-the-shelf communications productssuch as cloud PBX, Unified Communications (voice, SMS, email, Instant Messaging and other channels run from a single platform), contact centre and payment systems enable organisations to provide feature-rich communications services to customers and colleagues on a highly cost-effective basis
Framework & fully bespoke solutionsenable businesses to enhance existing IT infrastructure by adding new features to legacy equipment and allowing disparate systems such as CRM and Management Information platforms to communicate with each other
Flexible networkingconnects organisations to storm in any required configuration, whether through dedicated data access, SIP trunking, 4G & GSM, mobile working or otherwise.